Frequently Asked Questions

What will insurance cover?

Your insurance may provide complete or partial payment. The Home Care Team will explain your coverage and will bill directly to your insurance.

What payment methods do you accept?

• Medicare
• Private Insurance (Coming Soon)
• Medicaid
• Private Pay (Coming Soon)

Are your caregivers qualified and screened?

Yes, all our caregivers undergo thorough background checks, are fully licensed, and receive ongoing training. We ensure they meet our high standards of professionalism, compassion, and expertise in senior care.

How do you match caregivers with clients?

We carefully match caregivers with clients based on care needs, personality, and preferences. We consider factors such as experience, specialization, and even common interests to ensure a compatible and comfortable care relationship.

Do I need a physician's order for home health care?

Yes. All health care provided in our home health service occurs under direct order and supervision of the patient's physician. This ensures proper medical oversight and coordination of your care.

What if I have a concern at night or on weekends?

We have registered nurses on call 24 hours a day, seven days a week. This ensures you always have access to professional medical support whenever you need it, no matter the time or day.